Make it filed Non

[Rajesh Bandila]

Hi,

I have an Checkbox filed called "Required_Action" in sc_req_item form. The filed gets read-only(noneditable) after tickets gets closed.

Now, I want to make it field Editable irrespective of state, If logged InUser is part of the ritm assignment group. I want to achieve this by using beforeQuery business rule. Can you please help me on this with the script?

Thanks In Advance!!

Bandila Rajesh

[Anurag Tripathi]

Hi Rajesh,

You can t achieve this using Before Query BR. Recommended approach would be Field level ACL or if Client side then UI Policy/Client Script.

Query BR might work if you want to hide the entire row (record) based on some condition 

[Rajesh Bandila]

Thanks @Anurag Tripathi 

As better practice, I have decided to go with the ACL. Could you please provide the required script here? It will be more helpful.

Thanks

Bandila Rajesh

[Anurag Tripathi]

So assuming that the check box is on RITM table

ACL would be 

Use your field name 

In the script use below

answer = gs.getUser().isMemberOf(current.assignment_group);

[Rajesh Bandila]

Thanks @Anurag Tripathi 

I have tried the code and it's not working as expected. Could you please assist me to move further? Find the attached screenshot for your reference.

Thanks,

Bandila Rajesh