Forum Posts
Order guide- add to cart button
Hi Guys! I'm trying to set up an order guide accesible from the core UI from service catalog. However I'm not able to enable the add to cart button. I added the catalog items to the order guide( 3 step). When I get to the catalog items selection they...
Need help on reference Qualifier condition
I have created a look up select box variable having the reference qualifier condition as below and its not working as expected. Could you help on this javascript:"u_definition.u_taskSTARTSWITHRequest for-"+current.variable.category u_defini...
Virtual Agent Dynamic Choice Input calling Script include
Is it possible to call script include Choice input?I have a script include that returns an object and this is how I call it in the script inside the Dynamic Choice input. Now I already have tested my script include in the background script and it's w...
Resolved! Free Vouchers
is it possible to get vouchers freely to clear the CSA exam
How to set up teams using the "Integrate With Self-Configured bot' Virtual agent?
I've been asked to set up a self-configure bot instead of using the Now Virtual Agent, but I can't seem to find much information on the topic. The instructions I've found are quite vague, and I'm wondering if anyone has done this before and could sha...
Discovery Agent
Folks , How do i check if any serviceNow discovery agents running on our Infra and app estate?
Employee Center - Activity Configuration
I'm looking through the activity config for Employee Center and I can't figure out where the card layout on primary items comes from. In my instance there's no buttons to approve or reject directly from this widget:
business rule
hello teamin ritm page when change request state is closed in ritm form one field like ritm1 need to visible.
Client Script
Hello Teamsys_user table have some uers who has two profile with same name one with normal user id like 123xxx and other profile is with hyphen userid like aba-234 user are login servicenow with normal user id .in a catalouge item one varible need to...
Playbook stops running randomly
Hello,i have a problem in all of my instances.playbook just randomly stops. It does not get triggered. we can have hundreds or thousands of playbook executions but then i randomly stops executing. when we inactivate then activate the playbook it star...
Unable to insert a record in a global scoped table from scoped application script.
Hello Dear community, I'm facing a challenge in inserting a record in global(default) scoped table. Here is my flow, where I felt stuck, I'm making a call to third party application through REST call and need to log the response in the global scoped ...
Resolved! How to modify how Virtual Agent is pulling in user's open incidents.
I want to modify the predefine texts which shows "You currently have x open issues" .
Record Producer Nevigation page
When user submits record producer then user should see same record producer form with all submitted details. It should not redirect to any other native or portal page. Please Help
Request for On-Call Schedule Template Assistance
Could someone kindly provide a detailed explanation and step-by-step guide for creating an on-call schedule template for a 6-person rotation? The schedule details are as follows:Weekend Coverage: 24-hour on-call shiftsWeekday Coverage: 5:00 PM - 9:00...
