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Performance analytics Incident Report Query

I want to display tabular format data with TOP 20 Business service weekly alongside the incident count per Business service.Business services with maximum Incidents is categorized as Top Business service and top 20 will be display in the report. If t...

Priya080495_0-1726821386870.png
Priya080495 by Tera Contributor
  • 558 Views
  • 5 replies
  • 1 helpfuls

SCTASK Getting created without a Parent tikcet (RITM)

Hello Everyone,  Facing an unusual issue, SCTASKs are being automatically created by the system without any associated RITM. After validating all the workflows designed for the catalog item, everything appears to be functioning correctly. However, SC...

MariSenthil by Tera Contributor
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  • 1 replies
  • 0 helpfuls