Hi,I have created a choice list interactive filter - Frequency and this filter is being used for the dashboard. Kindly see the configuration for filter: When I try to select a value using "Default value(default_choice)" and it referenced to choice ta...
Hi all,I am facing an issue with the Assignment Group field. I have applied a reference qualifier to this field, and it is working correctly as per the configuration in both the Workspace and the Native UI.However, in the Workspace, when I try to cha...
Hi, I have a huge list of users in need of onboarding to a group in our ServiceNow instance, I know how to add single users but is there a way to add multiple in one go? I have tried using both the applicable catalog item and back end but non work......
HI everyone, Is anyone implemented to get only Open issues(not closed,deployed)issues from JIRA to servicenow.We have the API to get all issues from the JIRA but we can see there more than 10k issues so we need to limit them so is there any way to fi...
I am trying to change the view of dropdown options. I have 2 that need to only show on the HR Agent service details but not show on the record producer. Right now both are showing on RP and HR agent service
Hi All, I have a notification on the SC task that triggers when a record is created or updated, with the condition that the Assignment Group changes and the Assignment Group is not empty. The notification should trigger when the Assignment Group chan...
We have seen associates be able to change the priority on an HR case after submission. Is anyone aware of how this can be achieved? We want to ensure cases that should not be escalated are not changed to critical priority
Hey guys,I want to set the subscribable field on AppSec notifications to false.Spesifically these notifications: Problem is: "This item is read-only based on its protection policy." Anyway around this? Thank you,goller
Hello,We are working on developments on our ITBM module. Actions are being carried out and we would like to block timesheets for the year 2025. Is it possible to do this? Thank you for your help
Is it possible to map multiple incidents to a single change and vice versa.
Hey community, We are facing a problem with an script we are setting up to update nealty 200 groups with new types. The fact is that is working but is not skipping the groups that had this type assigned and is assigning them again and again. I have p...
Hi All,I am not getting time in dubai time zone :_var gr = "20231130T060000Z"; var formattedDate = gr.substring(0, 4) + '-' + gr.substring(4, 6) + '-' + gr.substring(6, + ' ' + gr.substring(9, 11) + ':' + gr.substring(11, 13) + ':' + gr.substring(13...
Hi Team, i need to show the opened ticket in a % for e.g.- how much % tickets opened in last week/7 days VS how much % tickets resolved last week/7 days. Please help how can I achieve that. Regards,Garvit
Hi, We have requirement where once Stories are ready to be deployed to Prod, Change Request should be created in ServiceNow using JIRA-ServiceNow Integration. Can some share high level steps to achieve this using "DevOps Change workspace". Do not wan...
