Make it filed Non

[Rajesh Bandila]

Hi,

I have an Checkbox filed called "Required_Action" in sc_req_item form. The filed gets read-only(noneditable) after tickets gets closed.

Now, I want to make it field Editable irrespective of state, If logged InUser is part of the ritm assignment group. I want to achieve this by using beforeQuery business rule. Can you please help me on this with the script?

Thanks In Advance!!

Bandila Rajesh

[Andrew_TND]

Hi to make a field read/writable to a certain group you can achieve this using a business rule, client script or UI Policy, however to save yourself the scripting you could easily do this using access controls without the added technical debt.

Please mark has helpful or if its resolved the issue, CORRECT!

[Rajesh Bandila]

Thanks @Andrew_TND 

As better practice, Could you please provide the required script here either businessRule, or client script? It will be more helpful.

Thanks

Bandila Rajesh