Mapping Ownership Groups to specific Knowledge Bases
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2 hours ago
Hi Team,
I have a requirement like below,
Requirement:
Enable mapping between Ownership Groups and Knowledge Bases so that:
When creating a new Ownership Group, it can be linked to one or more specific Knowledge Bases.
When creating an article, the Ownership Group lookup should show only the groups mapped to that article’s Knowledge Base.
As I checked in the instance, Ownership Group field is available only on the Knowledge (Article) form not in the knowledge base form.
How to achieve this requirement?
Regards,
Abhilasha G T
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2 hours ago
Hi @Abhilasha G T,
Just wanted to share some related documents that I believe will be helpful to you.
