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model categories provide which of the following functions servicenow

kuppalad
Tera Contributor

‎02-20-2025 01:27 AM

model categories provide which of the following functions servicenow

 

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Selva Arun
Mega Sage
Mega Sage

‎02-20-2025 09:46 AM

HI @kuppalad ,

 

Model categories in ServiceNow are used within the CMDB to classify and organize different types of Configuration Items (CIs). They help in managing and categorizing assets and other IT-related items more efficiently.

 

For a detailed explanation, you can refer to the official ServiceNow documentation on model categories: https://www.servicenow.com/docs/bundle/vancouver-it-service-management/page/product/product-catalog/...

 

If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.

 

Thank you for your consideration.


Selva Arun