HI @kuppalad ,
Model categories in ServiceNow are used within the CMDB to classify and organize different types of Configuration Items (CIs). They help in managing and categorizing assets and other IT-related items more efficiently.
For a detailed explanation, you can refer to the official ServiceNow documentation on model categories: https://www.servicenow.com/docs/bundle/vancouver-it-service-management/page/product/product-catalog/...
If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.
Thank you for your consideration.
Selva Arun
