Modify the list of "Short description" suggestions for Incidents

[GP001]

Hi All,

Could someone please suggest how to hide all options except for these 2 which i have marked (thick) in yellow?

Thank you in advance for any assistance.

[Community Alums · Accepted solution]

Hi @GP001 ,

I check your question in my PDI and I got the ans for that I hope it helps you Please refer below steps 

1. Right click on short description and select configure choices

2. You can remove other option and add that options that you want 

3. Here's the result you can check 

Please mark helpful and correct if it helps you 

Thanks and Regards 

Sarthak

[Deepak Shaerma · Accepted solution]

Hi @GP001 
configure short description by clicking Right on the name. Select the suggestions you want to remove and click on the remove arrow>> Save it

Note: Please Mark this Helpful and Accepted Solution. If this Helps you to understand. This will help both the community and me..
- Keep Learning ‌‌
Thanks & Regards 
Deepak Sharma 

[GP001]

Thank you @Deepak Shaerma 

[Deepak Shaerma]

Gives a thumbs up if this helps you to understand the requirement. this will help both community and me. Until keep learning
Regards,

Deepak Sharma