Hi Team, We are trying to use the pop functionality within the Workspace Client Script section in UI action.When we click on UI Action the pop up will be shown, but after selecting the value in pop using g_modal.showFrame method, we are unable to pa...
When is a change task for Post Implementation Review created for an unauthorized change?A. When the c hange request moves to CloseB. When a change manager accepts the changeC. When the change request moves to a state of ReviewD. When the change reque...
Hi all, I have created an inbound email action that automatically creates an incident whenever an external email is received.I would like to know—can we attach the email attachments to the incident record via the inbound email action? Thanks and Regr...
Hello, SNow friends! I have a challenge that I haven't seen addressed in any other posts here.In my account, incidents are automatically closed 5 days after they are resolved. While the SLA tasks are completed as usual upon the incident's closure, my...
Hi,Greetings for the day!I have a requirement to update the related list filter on User table.On user form we have "Incident>Opened_by" related list with filter as Opened by is the user (User's whose form we are viewing). We want the filter as Opened...
I'm unable to find ServiceNow Performance dashboard in Performance Analytics > Dashboards. I am using ServiceNow Yokohoma patch 7.
When I input text into the Virtual Agent, I sometimes receive the response, 'I will confirm that this is accurate' from the bot. Is this feature typically related to Contextual Search?"I want to modify this response message.Could you tell me which to...
I’ve been using the inbox feature in SOW to manage my workload, and I noticed that at some point in the middle of the day, my inbox was automatically cleared and reset. After checking through some community discussions, it seems that this might be a...
Hello,I am attempting to use GlideDate to calculate the difference between today and a saved date, but I keep getting the time included with the GlideDate object (even though everything says that doesn't happen. I ran this script as a test: var today...
Hello Community,I need help creating an OnChange client script that adds business days to a date field based on a category selection, while skipping weekends (Saturday and Sunday).Requirements:When category = "Hardware" → Add 5 business days to the d...
I want to manipulate this section to add more buttons etc
Hi, I just want to have the fields left as empty up to the user to be modified and filled:- Implementation plan- Risk and impact analysis- Backout plan- Test plancurrently once I remove them from the template and try to save it then the template asks...
Hi Everyone,I've cloned the Virtual Agent widget and successfully added it to the Service Portal. However, it's currently only visible on the home page. I need it to be visible across all pages of the portal.Has anyone faced this issue before or know...
Hi, I am using a dynamic choice to show active p1 and p2s in VA designer. I have set the default message as this: However when in the chat it displays back to me like this: Does anyone know how to remove the other text?
Scenario To compose and send an email out from a Problem ticket, so it is shown in WorknotesGiven a Problem a ticket
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