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3 weeks ago
We have done LDAP integration in ServiceNow with below condiotions
1. Active directory attribure - "objectguid" as coalesce field
2. Importing data scehduled configured for every 6 hours
3. Connection is good but when we check the import set after we are getting warning as "More than one target records exists for target table sys_user with query" by mentioning objectguid field .
How to resolve this issue.
I have attached the transform map field mapping
Solved! Go to Solution.
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3 weeks ago
Also refer this KB : KB0961314 How to configure LDAP integration for ServiceNow
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3 weeks ago
Check this KB KB0788959 Error during insert of sys_user
Note: ObjectGUID is a globally unique identifier in Active Directory, similar to the sys_id in ServiceNow. It’s recommended to use ObjectGUID for coalescing and to avoid importing users without it.
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3 weeks ago
