MS Teams SPOKE for ITSM

[Roland Carlish]

Hi SNOW enthusiasts.  To inform preparations to implement the MS Teams Spoke for ITSM - it would be useful to have a data flow options diagram to show configuration paths, data and decision flows  - ie Now Assist ChatBot & MS Teams Chat working in parallel, interfacing with ITSM for Request & Incident Mgt.  Does anyone have anything like this please?  Any tips appreciated.

[abbasshaik4]

Hello @Roland Carlish,

Please refer to the link below:
https://www.servicenow.com/docs/bundle/zurich-integrate-applications/page/administer/integrationhub/...

If it is helpful, please hit the thumbs-up button and accept the correct solution by referring to this solution in the future. It will be helpful to them.

Thanks & Regards,

Abbas Shaik