Icon for Close Engagement Messenger

[ozgurD]

Where can I change the icon for closing the engagement messenger?

I was able to change the icon for opening Engagement Messenger under All -> Engagement Messenger -> Modules -> Appearance -> Launcher Icon.

[Ankur Bawiskar]

@ozgurD 

I don't think you can modify the close icon.

I will explore and let you know.

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[ozgurD]

Do you know if its possible to change the colors of the icon?

[Ankur Bawiskar]

@ozgurD 

I shared another response.

please check that

[Ankur Bawiskar]

@ozgurD 

see if you change here then I believe it should reflect and you should be able to change the close icon

https://instanceName.service-now.com/nav_to.do?uri=db_image.do?sys_id=1f7ae6a553586010eafcddeeff7b12b1

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏