Need to edit change request values

RunaliP
Tera Contributor

Hi All,

How can  modify the assignment group value from an change template.

I'm trying to change assignment value from Modify Template but not able to change.while saving its showing all field in red and redirect to proposal is there any another solution?
I have changed in proposal but the changes is not reflecting under template.

 

Thank You

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@RunaliP 

share screenshot what's the actual issue

You can set the group by identifying the correct template record

AnkurBawiskar_0-1745331116295.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

RunaliP_0-1745331640116.png

i wanted to change here

 

@RunaliP 

check this link

Standard Change Proposal : Default Assignment and Approval Group 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@RunaliP 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader