Hello Experts,
I'm encountering an error while training a pre-built ITSM NLU model in a ServiceNow demo instance.
The initial error message is: "The model references a vocabulary source which hasn't been synced - personName. Please sync the vocabulary source before retraining the model."
Attempting to sync the vocabulary source results in the following error: "ERR058: Failed to submit training job. - reason: There is a configuration or network error. Please contact your system administrator for help or try again."
I've already followed the instructions in this support article, but the issue persists: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1588239
Any assistance would be greatly appreciated.
#ITSM #Virtual Agent
