Not able to save assignment group on response task
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‎06-10-2024 03:28 AM
Hi,
We have dictionary override for assignment group on sn_si_task table , overridden reference qualifier's value to active= true it shows all groups for selection but when trying to select group on field it will not update the record.
Please suggest.
Thanks

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‎06-10-2024 03:54 AM
Can you attach a screenshot of the issue you're having?
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‎06-13-2024 03:29 AM
I Found this - https://www.servicenow.com/community/secops-forum/vancouver-upgrade-set-assigned-to-assignment-group... helpful.
There is OOB business rule, which was the reason behind this, so we have deactivated the same.