Not able to save assignment group on response task

Pranali18
Tera Expert

Hi,

We have dictionary override for assignment group on sn_si_task table , overridden reference qualifier's value to active= true it shows all groups for selection but when trying to select group on field it will not update the record.

Please suggest.

Thanks

2 REPLIES 2

Kieran Anson
Kilo Patron

Can you attach a screenshot of the issue you're having?

Pranali18
Tera Expert

I Found this - https://www.servicenow.com/community/secops-forum/vancouver-upgrade-set-assigned-to-assignment-group... helpful. 

There is OOB business rule, which was the reason behind this, so we have deactivated the same.