Notification

[sparkles]

Hello!

I need to send notification to the (assigned to) on (incident task) whenever the incident got updated.

How do I do that?

Thanks,

S

[Ankur Bawiskar]

@sparkles 

there is OOTB notification on incident

You can refer that and create similar for incident_task

OR

You can also use flow designer to send email

what did you start with and where are you stuck?

How to Create Notifications in ServiceNow: A Beginner-Friendly Guide 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@sparkles 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@sparkles 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@sparkles 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏