Notification

sparkles
Tera Contributor

Hello!

I need to send notification to the (assigned to) on (incident task) whenever the incident got updated.

How do I do that?

 

Thanks,

S

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@sparkles 

there is OOTB notification on incident

You can refer that and create similar for incident_task

OR

You can also use flow designer to send email

what did you start with and where are you stuck?

How to Create Notifications in ServiceNow: A Beginner-Friendly Guide 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@sparkles 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@sparkles 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@sparkles 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader