Now assist option not display in create catalog irem

Asha Pathak
Tera Contributor

Hello Community!

 

I want to develop now assist with virtual agent uses cases.

For that I choose now assist with virtual agent catalogue generation

But when I am trying to create catalog item from catalog builder , now assist option not display in left option

 

AshaPathak_1-1735033462561.png

Also please give some use cases for now assist with virtual agents

 

Please help!

 

16 REPLIES 16

PrashantLearnIT
Giga Sage

Hi @Asha Pathak 

 

Have you enabled the Now Assist for Service Catalog from the Now Assist Console? Please verify.

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@PrashantLearnIT , No, how to enable it?

Hi @Asha Pathak ,

 

Goto module -- Now Assist Fetures, click on creator, then you will get service catalog option for that.

 

Screenshot 2024-12-24 153102.png

 

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Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

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Cheers,
Prashant Kumar
ServiceNow Technical Architect


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