I have created a catalog item which has a variable(dropdown choices type) named countries having choices India and USA. I want if the logged in user's country is not india then only one choice (USA) should be visible to him. How to configure it?
Hi , I was trying to restrict the visibility of topic as per portal .. we were able to achieve this by adding 1. modified agent chat record for specific portal with below condition - skip_load_history = true;2. Added a script to topic as per visibili...
Hi , Is there any way that I can exclude list of software being discovered in servicenow discovery . Thanks,Ragavi.
I have a custom table which contains four columns:ApplicationDepartmentApproverAD GroupOn the catalog item, the user selects the desired application and department. I then have an approval that uses these two variables to look up and set the the app...
Can anyone assist on how to learn integration, and all is there any course in now learning if yes let me know this helps me alot.Actually I'm fresher so I want to learn from basics and don't know any thing about integration if you consists any one sh...
HI Team, Can someone tell me what is the OOTB job or script which makes the as_contract state to set to Active or Expired?In My case, the Start Date is set and there is no approval , yet the contract has not moved to Active.Same is the case with End ...
I can't see Available in RITM checkbox on the variable? anyone who has it please send me a picture so that I can know where to locate it. Would help greatly, thanks.
Hi ServiceNow Folks, I am new to ServiceNow Performance Analytics, I want to present a report that shows the percentage of availability of CI on the Outage table based on the downtime and the Total Time available by month.I would appreciate any hel...
Hi All, I want to edit the incident form layout on Servicenow operation workspace, how to do that?ThanksPradip
Please see attached screen shot. I'd like to display count of records in a report, similar to the number 897 on the screen shot. Thanks AllStacyLen
Hi Team, I have a query I have written a before update BR, and I am comparing the date field. but I am getting the error message multiple times if the condition meets?
Hi Forum Members, do you have an idea, how one could hide the unnecessary fields that are marked with the red on the screenshot?(The Ticket is being raised on the Service Portal with a Header Menu Element and this is the view after the creation) Man...
I have set up my availability service commitment in ITSM. I think configured my service comment to relate to an application service. I see in the results data for all different periods except quarterly. Does anyone have an idea of how to set tha...
I have a single line text field called "email address", need to have a validation check for that field, if there is already email available in the user table which is same as the end user entered, we should throw the error saying that this email addr...
Hello, If we insert stage in the Do the following until loop condition, the front end we are getting the duplicate stage.please find the attached screen shot and help me with this. Thanks @iamkurt @Ankur Bawiskar @Kieran Anson @Amit98 @Arpan Baishya ...
