Now assist option not display in create catalog irem
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12-24-2024 01:45 AM
Hello Community!
I want to develop now assist with virtual agent uses cases.
For that I choose now assist with virtual agent catalogue generation
But when I am trying to create catalog item from catalog builder , now assist option not display in left option
Also please give some use cases for now assist with virtual agents
Please help!
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12-24-2024 01:54 AM
Hi @Asha Pathak
Have you enabled the Now Assist for Service Catalog from the Now Assist Console? Please verify.
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
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Cheers,
Prashant Kumar
ServiceNow Technical Architect
Community Profile LinkedIn YouTube Medium TopMate
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12-24-2024 01:59 AM
@PrashantLearnIT , No, how to enable it?
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12-24-2024 02:02 AM
Hi @Asha Pathak ,
Goto module -- Now Assist Fetures, click on creator, then you will get service catalog option for that.
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect
Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************
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12-24-2024 02:05 AM