Now assist option not display in create catalog irem

Asha Pathak
Tera Contributor

‎12-24-2024 01:45 AM

Hello Community!

 

I want to develop now assist with virtual agent uses cases.

For that I choose now assist with virtual agent catalogue generation

But when I am trying to create catalog item from catalog builder , now assist option not display in left option

 

AshaPathak_1-1735033462561.png

Also please give some use cases for now assist with virtual agents

 

Please help!

 

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16 REPLIES 16

PrashantLearnIT
Giga Sage
In response to Asha Pathak

‎12-24-2024 02:07 AM

Hi @Asha Pathak 

 

Did you enable it now or was it already enabled?

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Asha Pathak
Tera Contributor
In response to PrashantLearnIT

‎12-24-2024 02:08 AM

@PrashantLearnIT Already enabled

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PrashantLearnIT
Giga Sage
In response to Asha Pathak

‎12-24-2024 02:10 AM

Hi @Asha Pathak 

 

Try to create again catalog item in catalog builder

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Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

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Cheers,
Prashant Kumar
ServiceNow Technical Architect


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PrashantLearnIT
Giga Sage
In response to PrashantLearnIT

‎12-24-2024 02:13 AM

HI @Asha Pathak 

 

Please check once if this plugin is enabled on the instance - 

Now Assist in Catalog Builder

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************
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Asha Pathak
Tera Contributor
In response to PrashantLearnIT

‎12-24-2024 02:15 AM

@PrashantLearnIT , Yes, It is installed

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