Now assist option not display in create catalog irem
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12-24-2024 01:45 AM
Hello Community!
I want to develop now assist with virtual agent uses cases.
For that I choose now assist with virtual agent catalogue generation
But when I am trying to create catalog item from catalog builder , now assist option not display in left option
Also please give some use cases for now assist with virtual agents
Please help!
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12-24-2024 02:13 AM
@PrashantLearnIT
When I am trying to create catalog, now assist template not present
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12-24-2024 02:34 AM
Hi @Asha Pathak
You have to clear the cache, if that also doesn't work then I need to see in the system, what is happening if can post any video or screenshots.
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12-24-2024 03:02 AM
@PrashantLearnIT , No , It it not displaying, how to create now assist template?
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12-24-2024 04:08 AM
Hi @Asha Pathak , Those come under OOB.
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02-19-2025 02:45 AM
Grant yourself the following role: now.assist.creator.
Hope that helps 🙂