Now assist option not display in create catalog irem
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12-24-2024 01:45 AM
Hello Community!
I want to develop now assist with virtual agent uses cases.
For that I choose now assist with virtual agent catalogue generation
But when I am trying to create catalog item from catalog builder , now assist option not display in left option
Also please give some use cases for now assist with virtual agents
Please help!
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12-24-2024 02:13 AM
@PrashantLearnIT
When I am trying to create catalog, now assist template not present
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12-24-2024 02:34 AM
Hi @Asha Pathak
You have to clear the cache, if that also doesn't work then I need to see in the system, what is happening if can post any video or screenshots.
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
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Cheers,
Prashant Kumar
ServiceNow Technical Architect
Community Profile LinkedIn YouTube Medium TopMate
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12-24-2024 03:02 AM
@PrashantLearnIT , No , It it not displaying, how to create now assist template?
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12-24-2024 04:08 AM
Hi @Asha Pathak , Those come under OOB.
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
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Cheers,
Prashant Kumar
ServiceNow Technical Architect
Community Profile LinkedIn YouTube Medium TopMate
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02-19-2025 02:45 AM
Grant yourself the following role: now.assist.creator.
Hope that helps 🙂