Now assist option not display in create catalog irem

Asha Pathak
Tera Contributor

Hello Community!

 

I want to develop now assist with virtual agent uses cases.

For that I choose now assist with virtual agent catalogue generation

But when I am trying to create catalog item from catalog builder , now assist option not display in left option

 

AshaPathak_1-1735033462561.png

Also please give some use cases for now assist with virtual agents

 

Please help!

 

16 REPLIES 16

@PrashantLearnIT 
When I am trying to create catalog, now assist template not present  

Hi @Asha Pathak 

 

You have to clear the cache, if that also doesn't work then I need to see in the system, what is happening if can post any video or screenshots.

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************

@PrashantLearnIT , No , It it not displaying, how to create now assist template?

Hi @Asha Pathak , Those come under OOB.

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************

ana_d
Tera Contributor

Grant yourself the following role: now.assist.creator. 

 

Hope that helps 🙂