Now Assist window disappears after interacting with it

[SSantacroce]

Hello!
I've recently been facing issues with the Now Assist chatbot function.

When I'm on the Employee Center and I have the Now Assist chat window open, whenever I try interacting with it in ways like: resizing, closing or minimizing the window "flies away" until it's out of view from the screen.

Only reloading the page brings it back.

Has anyone ever faced this issue?

[Milena Molisze1 · Accepted solution]

ServiceNow said that this is fixed by the Plugin "sn-ai-engagement-experience" on 2.0 Version.