NSE0014:Failed to initialize pipeline : No columns to parse from file

[Nenad Berbatovi]

Dear Community,

I'm traying to train PI Similarity feature on sn_customerservice_case table. But my training fail on step 2 (Preparing Data) with the error: "NSE0014:Failed to initialize pipeline : No columns to parse from file"

Do you know what it is and why I have this error? I trained other model on Incident table without any error.

Best regards,

Nenad

[Jagadeesh5]

Hi,

     I got an update from Servicenow that there is an access issue for a user record with user id "sharedservice.worker" in the system. After adding admin role to the user I was able to train the solutions without any fail. Please validate if there is any access limitation for the user record on the tables which you are training in the solutions. The user has platform_ml_read which can be added in the table and field level access for the required tables added in solution definition.

Regards,

Jagadeesh

[stephenb_]

thanks for the update, but i had already tried that.  i've opened up a ticket with HI as well and will post what they find.  

[simonsparke]

This solved it for the instance I was having an issue with, thanks!