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‎01-19-2024 04:55 AM
Hi,
3 tasks are created upon submitting a catalogue request, if one of the task is cancelled it automatically cancels all the remaining tasks and also cancels the request.
I need to stop this and the other tasks that are not cancelled should still be available for action.
Attaching workflow
Solved! Go to Solution.

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‎01-19-2024 06:00 AM
Hi,
Check below Business rule.
This is out of the box business rule that closes all sc_task when requested item is cancelled. (RITM is cancelled when SC task is cancelled).
You can add additional line to stop this behaviour for all catalog items:
add this line after 5th, or 6th in this BR
Thanks
Anil Lande

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‎01-19-2024 06:00 AM
Hi,
Check below Business rule.
This is out of the box business rule that closes all sc_task when requested item is cancelled. (RITM is cancelled when SC task is cancelled).
You can add additional line to stop this behaviour for all catalog items:
add this line after 5th, or 6th in this BR
Thanks
Anil Lande