Hi Team, I have a requirement like below,Requirement:Enable mapping between Ownership Groups and Knowledge Bases so that:When creating a new Ownership Group, it can be linked to one or more specific Knowledge Bases.When creating an article, the Owner...
Hi Team,How to install Knowledge Block in PDI.Regards,Abhilasha G T
Hello, I don't know what happened but I got blocked from the ServiceNow community.When I enter any post on the site I get the following message:I've raised a ticket in the past but nothing changed -> no resolution.Anyone else experienced this and man...
Hello experts,I am having one scenario where I'm using the approval field on demand form which is off course a task table fieldwhen approvals are requested via flow/workflow this field correctly gets set to either requested/rejected/approved etc etcb...
Hello, I've created a couple of records producers and had no issues with them on service portal.Today I did another one and the only thing that would show on portal is title, short description and description. I've checked the variables and are exact...
Hi,We have a requirement where we need to add custom created Journal Input field (similar to Work notes) in the place of Work Notes in Workspace - Record Page. To achieve this, we have created a Activity Stream Compose component and added custom fi...
Hi,I have a requirement where i have to hide the UX list for certain users. I am able to achieve it using audience/list m2m applicabilities. But I am unable to hide entire UX List Category. Would be helpful how to achieve this. Thanks in advance!!
Hi all, I have a requirement where there are 3 catalog fields(contains approver group names group1/ group2/ group3) which populates based on 'entitlement' field selection.for some entitlements group1 might have value/ might empty, for some group2 mig...
Hello All,I am new to ServiceNow and would like to download the trial or demo version for practice purposes. Please how do I do that?Thank you!
I am trying to make my assigned to field on a service portal form display only members of a specific group. Note this groups is NOT the Assignment Group but a custom group i created and added a few members into. Lets call this group "Custom App Emplo...
'Now Assist Fallback' offers the record producer listed in the Conversational Interfaces>Assistants page, but when you click the button, it gives the message "Thanks for chatting! I'll go ahead and close this conversation now. I'm here if you need an...
I want to create the "Open a catalog item (SP)" ATF step, but in the [Catalog item] field I cannot see any catalog items, even though I selected correct portal and page. The items I am looking for exist and are visible in the portal and they are reco...
i'm facing an issue with (hrm_todos_page) page , when user navigate to the page , he recieves these errors ErrorServer JavaScript error Cannot read property "show_quantity" from undefined ErrorLine number 44 (sys_script_include.1fa8838dac1e0910f87724...
Hi SNOW enthusiasts. To inform preparations to implement the MS Teams Spoke for ITSM - it would be useful to have a data flow options diagram to show configuration paths, data and decision flows - ie Now Assist ChatBot & MS Teams Chat working in pa...
Where can I change the icon for closing the engagement messenger? I was able to change the icon for opening Engagement Messenger under All -> Engagement Messenger -> Modules -> Appearance -> Launcher Icon.
