Need to add a catalog item field in Topic content widget
HI Community, In Topic content widget i need to display a custom field from catalog item table in it.How to do that help me with server side script and html.
Forum Posts
Resolved! when Assigned to changes from empty value then state should change to assigned state from open
Hi Can anyone please help on the below query Whenever Assigned to field changes from empty value then state field should automatically changes to Assigned state from open state. Can anyone please share scripting on how it can be achieved Thank you
Case studies on CMDB clean up in 90 days
Please provide if you have any case study on Configuration Management DataBase Clean up activity.
Virtual agent AI search fallback functionality not working properly
I have enabled AI Search Fallback Topic on Instance, In virtual agent typing of few key word Like incident, company name then other related topic appearing but It's not working for knowledge base keyword like Laptop, WIFI, Desktop, generic. How can I...
Resolved! Not able to create a draft of a Decision Table in Flow Designer?
Hi,I would like to edit a Decision Table that I created in our Test instance, but I’m unable to create a draft of it to make changes. What could be the reason for this? I’m getting the following error message:
Resolved! Redirect user to portal based on Role.
Hi Team, We have created custom scoped App along with custom portal, where we want a user who has custom_role should auto redirect to custom portal instead of native view.we do not want to touch 'SPEntryPage' global scope script and 'glide.entry.l...
ServiceNow Live Agent Chat not coming into Service Operation Workspace, from Teams (Moveworks Techbo
Good afternoon.We have recently configured Live Agent Chat setup between ServiceNow and Microsoft Teams (Moveworks Techbot).We configured using the below link:https://help.moveworks.com/docs/how-to-guides-for-message-brokeringIt is working perfectly ...
Resolved! User should be restricted form access if he/she click on Decline - OnLoad Script
Hi All, User should be restricted form access if he/she click on Decline, How can i do that?Please suggest, TIA function onLoad() { spModal.open({ title: getMessage('Information'), message: getMessage('Please make sure...
How to remove the time stamps where I need the incidents count in a day
Hi, I am facing issue here where i have created a pivot table where in the column I have selected "Created" and in the rows "state". But the report is showing like this in the image. Can we remove this time stamps and make it a date?Please help me wi...
I want to have a maxium cutoff date for a date field.
Hi There, I want to add a date field to a catalog item and want a cut off date where if i fuill in a date before the first of juli or the first of januari it is not possible to fill that date in. How can i achieve this? I want to use a catalog client...
Left align the submit button in catalog forms
Hi,we have a requirement where the submit button is to be moved to the left side of the catalog form for all the catalog forms.could you please help me with best practice on this and what are the impacts we might face while upgrade?
Virtual Agent LLM topic Discovery
Specific topic is not discovered by LLM Issue : When I logged as admin the topic is discoverable, but when i impersonate , the same topic is not discovered, but showing when i clicked "show all topic" . Can anyone help me to resolve how to make the s...
Resolved! Why do app names differ when changing languages in Microsoft Teams?
Why do app names differ when changing languages in Microsoft Teams?Which is the older version?JP↓ EN↓
Resolved! Is the BotID in the manifest file and the AppID in ServiceNow for Teams the same?
Is the BotID in the manifest file and the AppID in ServiceNow for Teams the same?①Register your AppID in system Property > "sn_now_azure.teams_installed_app_id" > Value②The manifestFile BotID is different from the App ID.
One of the most common questions is: Why did my content end up in the spam filter?
Since the SAP Community platform has moved into its new home, our team has received plenty of comments and questions -- and we're doing our best to address them all!
