one cancelled task cancell all taska and cancels the ritm

[Anubhav Srivas1]

Hi,

3 tasks are created upon submitting a catalogue request, if one of the task is cancelled it automatically cancels all the remaining tasks and also cancels the request.

I need to stop this and the other tasks that are not cancelled should still be available for action.

Attaching workflow

[Anil Lande · Accepted solution]

Hi,

Check below Business rule.

This is out of the box business rule that closes all sc_task when requested item is cancelled. (RITM is cancelled when SC task is cancelled).

You can add additional line to stop this behaviour for all catalog items:

add this line after 5th, or 6th in this BR

tasks.addActiveQuery();

If your requirement is only specific to particular catalog item then add additional conditions (query) in when to run or in script to exclude your catalog item.