Hi All,
Im wondering if this is possible. And how I can achieve this!
I have created a order guide for a new user – it has 3 different calalog options depending on what they select. Once the order guide is submitted –
It creates the request, once approved by HR – I want it to create a SCTASK for the service Desk to create a user account in AD
Once the account is created – I want Service Desk to fill in a field on the SCTASK with the new USER ID – they then can close this task
And then create a new SCTASK with all variable (new user information) from the first SCTASK and the new field with USER ID created by Service desk for each of the different calalog options that where select – they can then follow there own workflow for approvals with all the details added
