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Performance Analytics Breakdown Widget will only show 10 lines at once

JR42
Giga Guru

Hi, I have a widget, 'Average age of open incidents by Group', that uses the ' Average age of open incidents' indicator and the 'Assignment Group' breakdown.  The chart only show 10 groups at once but I want to see them all.
I know it has data for more groups, because if I change the sort to decending, I see a different set of groups.

In Performance Analytics > System > Properties, I changed 'Number of elements in the breakdowns charts' to 30, but it still only show 10.

 

Any ideas on how to fix this?  I opened a case with support, but I am in a hurry to get this completed.

 

 

Thanks!

1 ACCEPTED SOLUTION

JR42
Giga Guru

Figured it out.  There is a field on the Widget on the 'Element Settings' tab called 'Show top x'.
I updated that and it fixed the issue.

View solution in original post

2 REPLIES 2

JR42
Giga Guru

Figured it out.  There is a field on the Widget on the 'Element Settings' tab called 'Show top x'.
I updated that and it fixed the issue.

Sebastian24
Tera Contributor

Thanks a lot!!

 

I had a similar issue your comment helped to resolve:

 

I selected "Show all groups" in the Breakdown section of the scorecard and in the display settings I selected for the Max elements per page" the number 100.

This did not work at all.

 

You have to select a number in the breakdown section instead, else it will only show 10.

Platform Analytics really still is a "mystery" sometimes.