POST REST API not updating variable fields value
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10-04-2023 06:51 AM
Hi,
We have created a Scripted POST API, which is creating REQ record but in RITM variable value is empty. Kindly advise.
POST Script:
var reqbody = request.body.dataString;
try {
var parser = new global.JSON();
var parsedData = parser.decode(reqbody);
var extensionname = parsedData.First_name;
var cartId = GlideGuid.generate(null);
var cart = new Cart(cartId);
var item = cart.addItem('8fdc2b5947511110e044b7f3846d4390', 1); //Catalog item name
cart.setVariable(item, 'extensionname', First_name);//fill variables on RITM
var rc = cart.placeOrder();
var reqNumber = rc.number;//query RITM based on "var rc" REQ number
var ritm = new GlideRecord('sc_req_item');
ritm.get('request.number', reqNumber);
var ritmNumber = ritm.number;
var res = {};
res["status"] = "Success";
res["requestNumber"] = reqNumber;
res["requestItemNumber"] = ritmNumber;
response.setBody(res);
When checking in POSTMAN it created record but variable value is empty.
Regards,
Bijender
1 REPLY 1

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10-04-2023 08:36 AM
@Bijender The Cart script include, which you are trying to use inside your code has been deprecated.
Please use the CartJS API https://developer.servicenow.com/dev.do#!/reference/api/tokyo/server/sn_sc-namespace/c_CartJSScoped#... use addToCart() or orderNow() methods and map the variables in key value pair.
Hope this helps.