I have the same requirement as in this post https://www.servicenow.com/community/itsm-articles/weekly-incident-summary-notifications-using-flow-designer/tac-p/3430312#M2957 except I would need one email per assignment group with all there incidents l...
If I click the Submit button without filling the mandatory fields, the validation error shows correctly.But when I then try to add a row to the MRVS, the onSubmit script on the “Applies to” variable set inside the MRVS gets triggered, and the form au...
Hi All, We have worked on capturing the business domain and business function values from the CI selected on the incident form through the below linkhttps://www.servicenow.com/community/incident-management-forum/populate-the-domain-values-when-a-ci-c...
Hi Community,I am trying to integrate ServiceNow Employee Center with Microsoft Teams using a self-configured app. I followed the official doc here:Product Documentation | ServiceNowI have completed the steps including registering the app in Azure a...
Is the cmdb_ci_domain_info class the proper location to track list of domains for an organization?
Members of the CAB, ECAB, and Change Management groups can manually approve any change record regardless of assignment group or change type.
Hello everyone,I'm currently having the following problem:I have a table that is a child of kb_knowledge. It has a view count field, and it updates normally. However, no records are generated in kb_use when I view an item from this table.Could someon...
Hi All, I am using the below script to copy the attachments from sc task to RITM, if any fulfiller attachdocument to sctask that need to be shown to customer (to copy to RTIM). but on every attachment upload all other attachments in SC TAsk is copyi...
Hi Team,When I view an article in the knowledgebase in the self-service,Then I see: I do have the capability to add Knowledge blocks.I have Enable checkbox related to blocks in the knowledge base, even though i cant see knowledge blocks, in theself-s...
I have created record producers , I am having supplier name reference fields and on selection of supplier name field 4 fields gets autopopulated on the form but it is not getting saved to backend table.
Hi all, The Help Desk manager is looking to roll out a pilot for the ServiceNow Agent application. Some agents have expressed interest in being able to create Incidents on their Android/iOS device. However, he wants a way to be able to report on, or ...
I've installed already installed and activated the plugins related to NLU- NLU Workbench.
Hello,We have a requirement that we build a catalog form( Catalog A) for user request.Once the request is submitted, a reviewer will record another set of inputs based on the information provided by the requestor.Once the Request is submitted( from ...
Hi All, We are working on a catalog item where we have a list collector variable("additional services") getting from question_choice table . Now we need to get the values selected in the list collector into request description. When we are adding the...
Query in Virtual Agent and Microsoft Teams Integration, just need to confirm once we Authorize from Admin on "Request Based Chat" does it gave option to select people who want chat access or it get configure automatically to everyone?
