Prevent Knowledge articles added as attachment in portal view if pasted in knowledge article body

Abc 26
Tera Expert

‎12-16-2024 09:38 AM

Hello Experts,

I want to prevent knowledge articles from being added as attachment to the header and portal view incase if the image is pasted in the article body of the knowledge article.

@Ankur Bawiskar 

Abc26_0-1734370706271.png

 

 


Thanks in advance

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Sujatha V M
Kilo Patron
Kilo Patron

‎12-21-2024 11:36 PM - edited ‎12-21-2024 11:37 PM

@Abc 26 Did you try to set the checkbox "Display Attachments" to "False". If the field is not visible, add it through form layout. 

 

➡️ Display Attachments is set to "True". The attachments are displayed.

 

Portal :

 

SujathaVM_0-1734852583552.png

 

Native UI :

 

SujathaVM_4-1734852883994.png

 

➡️ Display Attachments is set to "False". The attachments not are displayed. 

 

Portal : 

 

SujathaVM_1-1734852634876.png

Native UI : 

 

SujathaVM_5-1734853000248.png

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.
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