Primary owner Can't see Edit button in a Group to add/remove members

[Nandini Gupta]

Primary owner trying to add a few members to a group but he no longer have the Edit button to manage(Add/Update)  members, previously Edit button was visible to him. Can any one suggest how can I solve this?

[Nandini Gupta]

Hi @GlideFather ,

Where can I check if user's rights is compliant with ACL for Update operation or he have Read rights?

[GlideFather]

@Nandini Gupta,

search for ACL in the app navigator:

• there put the table's name, you said group, thus sys_user_group 
• operations:
  • create
  • update
  • view
  • delete

Firstly check the write, because if they cannot write in that table, then the system automatically hides the button, because if they cannot write to the table (= cannot create records in it), then they don't need that button.

Also check whether they can see any Group records, that is what the read operation does.

Let me know if this put any light into the issue

[GlideFather]

@Nandini Gupta quick debug tip - give that user itil role (optimally not in PROD), then impersonate for them and see if they can add/edit the groups or not...

Usually itil is for the agents and this shall be allowed, unless some different custom rules are set...