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lalithkumar
Tera Contributor

‎12-05-2024 02:23 AM - edited ‎12-05-2024 02:35 AM

Create a Scheduled job that runs weekly to send a notification to “Assigned to” users of
Problem tickets that are opened before a week are still active can anyone suggest me how to do it ?

since i m at learning stage i have no idea  about  it .

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Nikhil Bajaj9
Tera Sage

‎12-05-2024 02:30 AM

Hi Lalith,

 

Are you assigning this task to us?? Let us know if you are facing any issue/challenge ..Don't write a statement like you are assigning any task to us.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025
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