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Task, Approvals

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Gaurav69
Tera Contributor

‎12-05-2024 01:28 AM

Hi, I have created a catalog item. I want when it’s submitted and RITM is generated, an approver request should be triggered to a user (for example Abel Tutor), And an email should be sent to the requester. Email contents will be provided by Abel Tutor.

How to configure this?

Thanks in advance!!

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Bhavya11
Kilo Patron

‎12-05-2024 03:06 AM

Hi @Gaurav69 ,

 

Create flow and whenever RITM generated , you can add the action called 'Ask for approval' then after that you can send Notification action from that you can able to configure your requirement.

 

Bhavya11_1-1733396758451.png

then add this flow to created catalog item.

 

Please mark answer helpful/correct.

Thanks,

BK

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK

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Bhavya11
Kilo Patron

‎12-05-2024 03:06 AM

Hi @Gaurav69 ,

 

Create flow and whenever RITM generated , you can add the action called 'Ask for approval' then after that you can send Notification action from that you can able to configure your requirement.

 

Bhavya11_1-1733396758451.png

then add this flow to created catalog item.

 

Please mark answer helpful/correct.

Thanks,

BK

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK