Queue triggers show internal name of virtual agent topic in virtual agent instead of display name

[PriyanshuVerma1]

Hey

I followed the solution on this post 

https://www.servicenow.com/community/developer-forum/transfer-to-live-agent-abruptly-ends-if-max-que...

It says to use queue triggers to provide action choice to end user before ending the conversation

I have defined a que trigger on max wait time, which should trigger a virtual agent topic. But in virtual agent chat the internal name of topic is being displayed instead of display name?

anyone know how to fix it?

[MaosV]

Did you find a solution to this issue?