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Record Visibility

priyanka1028
Tera Contributor

priyankatulla_0-1717672706833.png

 

Can you please tell why I am getting this visibility error in SC Task after changing state from open to WIP?

3 REPLIES 3

Kieran Anson
Kilo Patron

That looks to be a business rule running either as a before query or on display. Have a look for any business rules that are adding that message.

Equally, it could be a client script or UI polic

I have checked all of the above you mentioned but there was nothing which is adding that error message.

Rohit99
Mega Sage

Hi @priyanka1028,

In addition, could you please check the workflow/flow designer for this one?

 

Thanks,

Rohit Suryawanshi