The closing conversation script is not working

[DNC]

The closing conversation script is not working. Instead of the closing conversation it is showing ending lines.
i have tested the topic using the test button also, it is showing only line.

(function execute() {

var result;

if (vaInputs.user.first_name.getDisplayValue()) {

return gs.getMessage('Thank you {0} for the chat, I am here to help you anytime!',[vaInputs.user.first_name.getDisplayValue()]);

} else {

return gs.getMessage('Thank you for the chat, I am here to help you anytime!');

}

})();

Kindly help me to correct this scripting.

Thanks

Nagarjuna

[dgarad]

Hi @DNC 

Refer to the below link.

https://www.servicenow.com/community/virtual-agent-nlu-forum/end-conversation-running-twice/td-p/275...

https://www.servicenow.com/community/virtual-agent-nlu-forum/virtual-agent-always-ending-conversatio...