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Bulk add CIs to CMDB group

Hi all....I am trying to add CIs to CMDB groups per site location for the multiple operating sites my organization has. We have over 1.8 million CIs and obviously not ALL of them are devices/hardware, but a very large chunk are. Is there an easier wa...

davidvetter by Tera Contributor
  • 249 Views
  • 1 replies
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Reg TASK View and RITM View

HI, I have created on change client script to hide particular field based on choice value like if i select 1 then 1 filed need to display if 2 then other two filed need to display like that refer the code .and i have checked task view and catalog vie...

Modify the Attach Search action in agent assist

When we press the "Attach Article" search action on the article available in Agent Assist of Configurable workspace we will be displayed with the below modal.Is there a way to configure the above modal to display an additional text or enable/disable ...

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Prem5 by Tera Contributor
  • 380 Views
  • 1 replies
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Client callable script include is not working

Client Script Code - function onLoad() { // Initialize GlideAjax with the 'callerUtilsAjax' processor var ga = new GlideAjax("callerUtilsAjax"); ga.addParam("sysparm_name", 'getName'); ga.addParam("sysparm_caller", 'Prithvi Ramesh'); ...

prithviaram by Tera Contributor
  • 292 Views
  • 2 replies
  • 0 helpfuls

Advanced criteria in Custom greetings and Setup

Hi All, I'm configuring a custom greeting for a Retail customer that wants to shows different setup topics based on their user's location type (Store/Corporate/Warehouse). I'm trying to use the Advanced Condition mode and I have written the following...

Sathya10 by Tera Expert
  • 560 Views
  • 3 replies
  • 0 helpfuls