I exported the incident xml, and found the priority , state, impact and etc values are missing only the id is present.<impact>3</impact><incident_state>1</incident_state><state>2</state>i need to value to be present in the exported xml as mentioned b...
Hello all, I have created a Cancel UI action button on the form, i) this button should be visible only when all the related tasks of that particular record are closed, if any one task record is in open state then the button should not be visible...
Hi i have completed my CSA training but not receive the voucher yet and could'nt claim the voucher pls help me on this! THANKS AND REGRADS!Sravani siripurapu
We are seeking experienced ServiceNow professionals to join our team in Sydney. This is an exciting opportunity to work on cutting-edge implementations and contribute to a growing ServiceNow ecosystem.Position Details:Role: ServiceNow SpecialistLocat...
In my company, the cmdb_model table receives about 80,000 new records daily, but I cannot determine what process is inserting these records. What is the best way to trace this?
Hi colleagues,my client team ask us support on limiting the visibility of user table list on 'Requested for' variable. Actually if you open the variable, it will automatically show list with all users, they are asking a type-to-search with a minimum ...
Filter option not visible for a table for a certain user and the user is having only sc_internal role , can someone please explain what are the other roles that helps the user to see this filter icon in the list view of the table.
How to hide 'create new normal change request' interceptor link for a particular DOMAIN? We have tried creating a ui policy to hide but we are not getting option to select domain field to set the condition,and also is there any way to create a role w...
Changes to dashboard built in the workspace are not moved when we promote the app via My company applications. Can someone please explain how to promote the changes?
Hi All,Is there CI mapping provision is available in service bridge? if not in which release can we expect?Any help is much appreciated! Thanks.
We are facing an issue with Normal Change in ServiceNow Workspace. When creating a normal change via Native UI, the workflow behaves as expected — after all approvals (Technical, Service Owner, CAB), the change moves automatically to the Scheduled st...
We are working on an integration project where we aim to integrate Workday and ServiceNow.For the Integration we are using Workday Webhook (Workday HR Spoke). We have completed all configurations on the Workday side using Workday Studio and our Workd...
Hi Community,I’m working on a requirement within the Walk-up Experience where an agent needs the ability to reschedule an appointment. I’ve explored available documentation and searched for solutions, but haven’t had much success so far.If anyone has...
Hi,I am creating new change request through API, but I want to know how can I add a file to attachment through API.File type is HTML and excel . If it is not possible then what work around we can provide for that ? Thank You
Hi All,I have a schedule job which triggers an event . Now the recipients receives a reminder only when the capacity review due date was 14 days away. Want to send an additional reminder 7 days before the due date. I have tried the below script and ...
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