Hi Everyone,I've cloned the Virtual Agent widget and successfully added it to the Service Portal. However, it's currently only visible on the home page. I need it to be visible across all pages of the portal.Has anyone faced this issue before or know...
Hi, I am using a dynamic choice to show active p1 and p2s in VA designer. I have set the default message as this: However when in the chat it displays back to me like this: Does anyone know how to remove the other text?
Scenario To compose and send an email out from a Problem ticket, so it is shown in WorknotesGiven a Problem a ticket
Hi All, we have a requirement to add a "Pending/On-Hold" button in the Problem Ticket screen. The purpose is to pause the SLA when the root cause analysis depends solely on a third-party vendor.Additionally, this button should be visible only to the ...
Hello Community,I am having interview on next can you share possible interview questions and real time scenarios for the experience (1-2) years on ITSM.
Hi ServiceNow Community, I'm having trouble deploying a UI component to my vendor instance and need some help. THE PROBLEM:OAuth gives me: "Current profile vendor-basic uses method oauth which is not supported"OAuth-MFA gives me: "Current profile ven...
Hi Team , we are unable to modify dashboard which is created by owner getting error ,
Hello ServiceNow Community, I'm facing an issue with SCCM integration where assets with HTH SW Configuration are appearing in the alm_asset table, but no configuration data is being pulled from SCCM into the config file. I've verified that SCCM does ...
I created a PA report which gets data from past 12 months and I used a state breakdown so that it shows count for each state. I want to trend it by due date. But the report shows cumulative counts of the records for 12 months, i want to display indi...
Hi Everyone,@MrMuhammad I need some assistance with my scoped application. I'm trying to automate the process of uploading Excel data to my custom table once my request is approved.I referred to the following link: Automate Data import from Excel Fil...
I have attached the enhancement screen shot and few more answers i got . please help me out of this enhancement.
Please help to resolve this issue while syncing vocabulary for NLU
I've selected "Category for "Pagination setting for Service Portal view" on my asmt_metric_type record, when I preview the survey or send it to a user it only gives the first category and its set of questions, this holds true and shows the first cate...
