Redirect non VA compatible catalog items to portal view rather than native UI

[ankitsharma_487]

Hi All

When we search any item and the matching catalog item is not va compatible, it gives the link and clicking the link takes us to native UI rather than esc portal or sp portal 

Is there any way we can configure it to redirect to esc portal

[Ankur Bawiskar]

@ankitsharma_487 

where are you searching this?

if you are searching in portal and want to take user to portal view and not native then check below links

AI Search - redirect to Portal page instead of backend form not working 

Changing the AI Search navigation on Employee Center [How-To] 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@ankitsharma_487 

Hope you are doing good.

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If my response helped please mark it correct and close the thread so that it benefits future readers.