reference field vs lookup select box
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-18-2023 07:44 PM - edited ‎10-18-2023 07:50 PM
Hi experts,
we have variable on record producer which has to show a specific field (u_can) which is a string field from user table.
This can be achieved by look up select box but it is causing performance issue by loading very slowly.
So I have tried using reference field but unable to display and select the custom field (u_can).
How can we achieve this? How can we show and display the custom field on variable using reference?
TIA
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-18-2023 09:48 PM
then do this
1) have a reference variable and onChange of that populate the custom field value i.e. u_can in another single line text variable
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-19-2023 05:43 AM
Hi Ankur, thanks for reply. In the image below, this is a lookup select box table:user and field: u_can. But this loads almost after 90 seconds.
I want to display as below using reference field. How can I do this.