Admin user cannot give other User the admin role because "role snc_high_assurance does not exist"
Hi, Any inputs on this behavior and reliable doumentation on role snc_high_assurance role??
Forum Posts
SNPI Story1 - delete table
Hi , I was doing SNPI Story1 and mistakenly created wrong HHD table, now i want to delte it . how can i do so, not finding any options. I am stuck and unable to validate the task as if i create another HHD table it will create another system names.
Notification
Hello!I need to send notification to the (assigned to) on (incident task) whenever the incident got updated.How do I do that? Thanks,S
How to setup ServiceNow Virtual Agent integration with NexThink APIs
I have a requirement to integrate ServiceNow Virtual Agent with Nexthink automation tool through it's NQL API/Remote action API. For ex:Use case: outlook restart/clear memoryWhen the respective keyword matches based on user input in the chatbot, the ...
Resolved! How to set a work note in a UI action?
I created a client UI action that would a open new change request on press, however I noticed that if I try to set a work note during the creation - the script completely breaks and no record is created. No error is outputted either when i go to syst...
Resolved! UI Action
Hi, I created UI action to set the ticket to closed skipped. It works fine, but it leaves the comments field empty. I want to have a pop-up message or alert "Please fill in the Comments field before closing"See below how the ticket is closed but the ...
It is before insert business rule on sysapproval_approver table.
Filter conditions :group is not emptyapproval for starts with RITM.this script is working fine for catalog items with flows but it is not working for catalog items with workflows. I tried to debug but i got no valid answer for this. here groupid is g...
Resolved! Alternate of Field Watcher in next experience UI
Hello Experts, Good Day!! As I know that Field Watcher option is not available in Next Experience UI versions, Can any one let us know if there is any alternate feature developed in Next Experience UI by ServiceNow? Regards,Vinita Kushwah
Resolved! transform map script is not working
HI all , For the single user it is goving correct answer but for the multiple users it is giving undefined answer Can anyone correct this script : source.u_owner_name:- multiple user id is coming , return: undefined output is coming // Transform...
Date time error while importing
Hi. Iam using transform map for importing the holidays list (from excel) into ServiceNow.But while importing the start date timing is getting changed to 18:30:00 instead of 00:00:00. The start date time iam importing from excel The date it is updatin...
Resolved! Teams self configured bot - Integration or updation failed
I am trying to update the Teams chat integration in our dev instance and cannot avoid this error. It doesnt seem possible to create a new application manifest. We have tried deleting records and starting again, still the same error. This is preventin...
The changes made in X form should reflect on Y form
I have two forms X and YBoth forms have similar fileds called compact which needs to be filledIf the filed compact is filled in X form it should automatically get updated in Y when they are linked with the common filed value Sec
Why is the Catalog Task not sending an approval email from the system?
I have created an approval for the RITM, and when approval is requested, the system generates an approval email.However, when I create an approval for a Catalog Task, the approval email is not generated.Why does this happen, and what needs to be conf...
Resolved! Dashboard in Workspace
Hi Team, How to add a platform analytics dashboard in Landing page of workspace Thanks in Advance
Reporting Purpose...
we don’t have SLA for INC task. In those scenarios ,how to calculate the INC SLA’s. Can you please suggest solution of this solution
