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How to restrict integration user

Hi AllI need someone help in my requirement. My requirement is, If a sc_task state is either "Open, Pending or Work in progress" and at the same time if the "requested for" active status changes to "false" then I need to update the sc_task state to "...

Announcements ignore user criteria on Service Portals

Hello Community, I want to make sure, that some Announcements are only displayed to certain people.It seems like, that the User criteria that I have assigned to the can view tab doesn't affect the view rules at all.It doesn't matter if the criteria o...

BKlus by Tera Contributor
  • 429 Views
  • 9 replies
  • 0 helpfuls

Inbound email

we want to send an email from our automation and want a way like Inbound email feature in SNOW that could be used to resolve incident by capturing the Yes from the email sender

RohithsharC by Tera Contributor
  • 137 Views
  • 1 replies
  • 0 helpfuls

Resolved! Refine variables dependent on user's Department

Hello team I'm in the midst of redesigning a catalog item for request to an application that is available to most people within my organisation - (Core Systems). However, there are several access levels within this application that are available and ...

JonnyFoster by Tera Contributor
  • 1011 Views
  • 15 replies
  • 4 helpfuls