Reference qualifier field should restrict some values

[suresh kaliappa]

Hi All , 

I have a reference qualifier field called swapped_ci in task_ci table. this table stores data about related records information.  now my requirement is if task number contains INC then this field should restrict values based on the model present in affected ci field. Ex. in the selected affected ci if model is personal computer then only the ci which have model personal computer should be available in the reference field. Also , This should be applicable only for incident records but nor for other records . for other records it does not have any condition. So if anyone knows solution to this then please assist. 

[suresh kaliappa]

I found another interesting thing that. i do not find selecting the reference qualifier type. screenshot listed below. 

what might be the reason the reference qualifier type was not displaying.

[Mark Manders]

Wrong view? Custom UI policies? Changed form layout? 

With just this screenshot and no other information, the number of possible causes is huge.

[LorenzVdV · Accepted solution]

You might need to switch to the advanced view.