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Filter option not visible for a table for a certain user and the user is having only sc_internal role , can someone please explain what are the other roles that helps the user to see this filter icon in the list view of the table.
How to hide 'create new normal change request' interceptor link for a particular DOMAIN? We have tried creating a ui policy to hide but we are not getting option to select domain field to set the condition,and also is there any way to create a role w...
Hi All,Is there CI mapping provision is available in service bridge? if not in which release can we expect?Any help is much appreciated! Thanks.
We are facing an issue with Normal Change in ServiceNow Workspace. When creating a normal change via Native UI, the workflow behaves as expected — after all approvals (Technical, Service Owner, CAB), the change moves automatically to the Scheduled st...
We are working on an integration project where we aim to integrate Workday and ServiceNow.For the Integration we are using Workday Webhook (Workday HR Spoke). We have completed all configurations on the Workday side using Workday Studio and our Workd...
Hi Community,I’m working on a requirement within the Walk-up Experience where an agent needs the ability to reschedule an appointment. I’ve explored available documentation and searched for solutions, but haven’t had much success so far.If anyone has...
Hi,I am creating new change request through API, but I want to know how can I add a file to attachment through API.File type is HTML and excel . If it is not possible then what work around we can provide for that ? Thank You
Hi All,I have a schedule job which triggers an event . Now the recipients receives a reminder only when the capacity review due date was 14 days away. Want to send an additional reminder 7 days before the due date. I have tried the below script and ...
I trying to configure a punchout that uses cXML and I am following these instructions : https://www.servicenow.com/docs/bundle/zurich-source-to-pay-operations/page/product/sourcing-procurement-operations/task/configure-supplier-punchout.html OK I ha...
(Please forgive what might be the basic question asked, but I have searched the community responses for an hour and am not finding an answer that is applicable.)I work on a Technical Desk and have an existing process that requires the creation of a S...
Could you please explain all the below APIs with example.Glide Form , Glide user , Glide Ajax , Glide List , Glide windowGlide Aggregate , Glide Record Secure , Glide Date Time , Glide element ,Glide system and glide queryThanks.
I need to populate incident form categories and subcategories in Record producer and trying to populate category dependent subcategories. Attaching screenshots for reference.
i want to knoow the logic behind the check conflict in servicenow change management.
Hi everyone,I’m working on a ServiceNow Community implementation and I need some help regarding the “Email User” option that appears in the user popover (when you hover over a username in a community question/answer).Currently, when I’m logged in as ...
I have a requirement where, upon submitting a catalog item, I need to create both an Incident and a Request record at the same time.Here’s the scenario:A user submits a catalog item.Based on the submission, I want to:Create an Incident record in the ...