Regarding SmartmAssistant – E-mail triage Solution

Nikhil Goswami2
Tera Contributor

Hi Team,

 

Can anyone please assist me with the stepwise approach for "how to use SmartmAssistant – E-mail triage Solution in service now"?

 

The SmartmAssistant – E-mail triage Solution - Churning hundreds of e-mails, using Generative AI approach to Summarize, Extract, Classify and perform Sentiment Analysis – has been enhanced by integration with ServiceNow; user will have the capability to create a ServiceNow ticket automatically from this platform with email content fetched & populated.

 

Please help us to implement above requirement?

Any help will be appreciated 🙂

 

Thanks,

 

0 REPLIES 0