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To Trigger notification

A notification is configured with the following criteria. Items in quotes represent a field or data from the related table.Trigger: A BIA is in the "Pending approval" state for 30, 60, or 90 days.Recipient: Users assigned approval tasks for the BIASu...

generate incidents with incoming emails

Hello, good afternoon,I wanted to ask how to generate incidents in ServiceNow through an incoming email. I've been checking some pages but can't find the option in my company's ServiceNow. Could it be that it's a paid option in ServiceNow? Or could I...

luisgerez30 by Kilo Contributor
  • 526 Views
  • 3 replies
  • 0 helpfuls

Connection with SAP via scripted REST API

Hi, I have a requirement to create RITM when details are received from SAP and send the details back to SAP once the request is created and when the roles are provided in SAP, request should be updated with details. Need to implement the integration ...

Dynamic URL for adding User email in Quick Link

Hello,I had got a requirement to add logged-in user's email to the URL.I had created an external quick link and added URL to that, Placed it in the Quick Link SP widget.Nav> external links (created new record named as password reset and In URL added ...

quick link.png link.png email edit.png

Resolved! How to add variable on catalog task using run script workflow

I am using the below scriptvar scGr = new GlideRecord('sc_task');            scGr.initialize();            scGr.request_item = current.sys_id;                                              scGr.short_description = 'Task for Email All data collection.'...

SHALIKAS by Tera Guru
  • 730 Views
  • 3 replies
  • 1 helpfuls