Remove Middle Finger emoji

[StandardSanders]

I have a requirement to sanitize (or outright disable entirely) the emoji options the end user has on display. Is there a way to remove certain/all emojis from the user side? 

I've got it turned off on the agent side just fine but this being an option is an issue with our clients

[Yashsvi · Accepted solution]

Hi @StandardSanders,

please check below link:

https://www.servicenow.com/community/virtual-agent-nlu-forum/is-it-possible-to-hide-emoji-icon-in-vi...

Thank you, please make helpful if you accept the solution. 

[Yashsvi · Accepted solution]

Hi @StandardSanders,

please check below link:

https://www.servicenow.com/community/virtual-agent-nlu-forum/is-it-possible-to-hide-emoji-icon-in-vi...

Thank you, please make helpful if you accept the solution. 

[Ehab Pilloor]

Hi @StandardSanders,

Unfortunately there isn't any option to remove it. 

If you found my response useful, please mark it as solution and helpful.

Thanks and Regards,

Ehab

[AshishKM · Accepted solution]

Hi @StandardSanders , 

Unfortunately, this option is not given for us to disable some of icon.

Refer few links for similar query

https://www.servicenow.com/community/virtual-agent-nlu-forum/how-can-i-add-the-different-font-styles...

https://www.servicenow.com/community/developer-forum/how-to-allow-special-characters-smileys-emotico...

https://www.servicenow.com/community/virtual-agent-nlu-forum/is-it-possible-to-hide-emoji-icon-in-vi... 

-Thanks,

AshishKM