Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Report to fetch records which are updated after 5 days of creation

Roopa11
Tera Expert

Hi all,

 

I have a requirement to create report, INCs updated after 5 days of creation which are close previous month.

 

How to achieve this ?

 

Thanks

Roopa

1 REPLY 1

Mark Manders
Mega Patron

So a report to check on incidents that haven't been updated within 5 days of their creation?

Best chance to get this, is to do this through SLA definition and report on 'has breached' or create a new field to report on (make it a true/false field, not on the form and check it when it's updated within the first 5 days -> in that case you can report on 'closed on last month, new_field = false).


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark