All, First Kudos to @jimbeam5 , @Alikutty A for getting me on the right track. A review of the script that was provided here. allowed me to determine if any changes were made during the upgrade to Xanadu. Things just got moved around but ultimately w...
Team , what is the Process to change a group name which is coming from AD to ServiceNow .or simply changing group name in ServiceNow will work ? Much appreciate your help !
Hi Everyone, I want to hide the "i" icon in portal for a reference variable without using the CSS. We tried by putting attribute " ref_decoration_disabled = true" in variable attributes but it is not working. Is there any possible way to achieve thi...
Hi, I am working on Virtual Agent and have come up with this unexpected behavior. Anyone faced similar issue, then please let me know. Thanks,Arun
Hii, I just noticed some new fields named 'Mobile Callable' and 'Sandbox enabled' in Client Script form. Can you tell me their significance. They are True/False.Thanks in Advance.
Hi all, I created a custom table and it is not recording any updates to the fields in the "Activities". I double checked hat the Audit field is checked in the Dictionary Entry. It is definitely on.What else should I be checking...? Thanks,M
(function runAction( /*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassifier*/ classifier) { // Implement email action heregs.info("GBSMDM inbound action"); createRequest(); f...
The OOB contextual search is showing the article heading and description with a link to the article.instead of that can i get in a different way.As description with hyperlink and then once we click on that it will open in a new window only the articl...
Hi this might be a simple question, but is there an option to auto-expand a form on the order guide to save the extra click? After selecting choices on the main screen and moving to one of the next screens the next page should be expanded and ready ...
Hello Everyone, Currently, I'm working on a virtual agent I have some queries, 1. I have created a sub-flow and called a topic OOB but I'm using a new CSAT Survey in it, but in the survey, I have some boolean questions depending on that I need to run...
Hi all,In Washington version of servicenow there is an option in add to update set is available in related links of ATF tests but in current Xanadu version it is not there how can i get it that?
Hi ,How to validate whether the approver field is empty or not using ATF ? Thanks,Tiasha
Hello ServiceNow Community, I manage a team of people who answer parliamentary questions, freedom of information requests and ministerial briefings. Some days we have many requests and some days it is all quiet! The team and are thinking it would b...
Hi All, I have one question Related to Custom table.whenever user Click the button auto-generated to Log Request.take values automatic and generated Request. could you please suggest any one ADV Thanks
Hello All, I am having an issue while rejecting the HR Case, the additional comments are appearing two time as shown in the image, i am able to find a business rule by which one additional comment is coming, but i cannot find any other business rule ...
