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07-03-2025 05:52 AM
Hi Everyone,
Good Morning from Pakistan.
I am creating a ACL on sc_task table to make the field read only on list-view, but acl is not giving me the requested for field of RITM table, however it's been avaialble on list-view. Please guide me why it is so
Solved! Go to Solution.
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07-03-2025 07:18 AM - edited 07-03-2025 07:20 AM
Yes, it does.
Just tested:
Editable before creating ACL:
Read only after creating ACL:
Remember it will make field editable on RITM list as well. There is no way you make it editable on one table and not on other one.
Regards,
Abhijit
ServiceNow MVP
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07-03-2025 07:44 AM
Here you go, I made it read only for everyone but you can change logic based on your requirement:
Regards,
Abhijit
ServiceNow MVP
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07-03-2025 08:02 AM
I have just checked the Requested_for field is available on both table i.e sc_request and sc_req_item. I want to make the requested for field read only on sc_task table.
Could you please clearify me on which table should i create the ACL i.e sc_request OR sc_req_item.
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07-03-2025 08:18 AM
Requested for field on sc_task is usually comes from sc_req_item table. So, you need to write ACL on sc_req_item table.
Regards,
Abhijit
ServiceNow MVP
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07-03-2025 08:53 AM
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07-03-2025 09:07 AM
Because admin override is checked in ACL therefore it is editable to you. Please refer below ss and create acl :
Regards,
Abhijit
ServiceNow MVP