Requested_for field is not available on sc_task list-edit ACL

anishshah
Tera Contributor

Hi Everyone,

Good Morning from Pakistan.
I am creating a ACL on sc_task table to make the field read only on list-view, but acl is not giving me the requested for field of RITM table, however it's been avaialble on list-view. Please guide me why it is so

 

1 ACCEPTED SOLUTION

Yes, it does. 

Just tested: 
Editable before creating ACL:

Abhijit4_0-1751552260488.png

Read only after creating ACL:

Abhijit4_1-1751552312485.png

Remember it will make field editable on RITM list as well. There is no way you make it editable on one table and not on other one. 



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Regards,
Abhijit
ServiceNow MVP

View solution in original post

25 REPLIES 25

Here you go, I made it read only for everyone but you can change logic based on your requirement:


Abhijit4_0-1751553847140.png

 

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP

I have just checked the Requested_for field is available on both table i.e sc_request and sc_req_item. I want to make the requested for field read only on sc_task table.
Could you please clearify me on which table should i create the ACL i.e sc_request OR sc_req_item.

Requested for field on sc_task is usually comes from sc_req_item table. So, you need to write ACL on sc_req_item table.

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP

i have just created ACL  and its not working

anishshah_1-1751557899975.png

anishshah_2-1751557977553.png

anishshah_3-1751558020186.png

 

Because admin override is checked in ACL therefore it is editable to you. Please refer below ss and create acl :

Abhijit4_0-1751558863865.png

 

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP