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07-03-2025 05:52 AM
Hi Everyone,
Good Morning from Pakistan.
I am creating a ACL on sc_task table to make the field read only on list-view, but acl is not giving me the requested for field of RITM table, however it's been avaialble on list-view. Please guide me why it is so
Solved! Go to Solution.
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07-03-2025 07:18 AM - edited 07-03-2025 07:20 AM
Yes, it does.
Just tested:
Editable before creating ACL:
Read only after creating ACL:
Remember it will make field editable on RITM list as well. There is no way you make it editable on one table and not on other one.
Regards,
Abhijit
ServiceNow MVP
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07-03-2025 09:45 AM
however there are 2 ACL on sc_request table
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07-03-2025 10:08 AM
I got the solution, Let me tell you that the requested_for field is coming from request table not from request item so when i applied ACL on request table list view its working fine.
THANK YOU SO MUCH FOR YOUR HELP
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07-03-2025 07:15 AM
I just want to make the requested_for field read only on sc_task list view for all users. How i can achieve this?
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07-03-2025 10:10 PM
If you just want to make a dotwalked field read only, use data policies. ACLs work only on the field itself (which would mean you have to make the requested_for on RITM level read only through ACL). If that's OK, do it there. Otherwise just use data policies so you have it read only on sc_task level (you can dotwalk in data policies).
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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07-03-2025 08:19 AM
@anishshah , can you please share the screenshot of requested for field from sc_task table?