Requested_for field is not available on sc_task list-edit ACL

anishshah
Tera Contributor

Hi Everyone,

Good Morning from Pakistan.
I am creating a ACL on sc_task table to make the field read only on list-view, but acl is not giving me the requested for field of RITM table, however it's been avaialble on list-view. Please guide me why it is so

 

1 ACCEPTED SOLUTION

Yes, it does. 

Just tested: 
Editable before creating ACL:

Abhijit4_0-1751552260488.png

Read only after creating ACL:

Abhijit4_1-1751552312485.png

Remember it will make field editable on RITM list as well. There is no way you make it editable on one table and not on other one. 



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Regards,
Abhijit
ServiceNow MVP

View solution in original post

25 REPLIES 25

however there are 2 ACL on sc_request table

anishshah_0-1751561109550.png

 

I got the solution, Let me tell you that the requested_for field is coming from request table not from request item so when i applied ACL on request table list view its working fine.

THANK YOU SO MUCH FOR YOUR HELP

anishshah
Tera Contributor

I just want to make the requested_for field read only on sc_task list view for all users. How i can achieve this?

If you just want to make a dotwalked field read only, use data policies. ACLs work only on the field itself (which would mean you have to make the requested_for on RITM level read only through ACL). If that's OK, do it there. Otherwise just use data policies so you have it read only on sc_task level (you can dotwalk in data policies). 


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Mohammad Danis3
Tera Expert

@anishshah , can you please share the screenshot of requested for field from sc_task table?