Requirement

Yajna Yadla
Tera Contributor

Hi Guys & folks,

 

We have received the request, regarding data source.

Requirement is when user send email to particular email address with attachment.

Finance request should be create and fields should be populated automatically with excel sheet data (which is end user mention the details in excel sheet) like name, email, ect......

How to meet this requirement?
Could you please suggest us.
Is it possible to meet this via flow designer? if yes, How?

Thanks in Advance,
Yajna Yadla

 

3 REPLIES 3

Mark Manders
Mega Patron

Create a forward to your ServiceNow system on the mail address and create an inbound email flow to handle your logic. So yes, this can be done through flow designer.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Hi Mark,

 

We have implemented as you said but we stocked at data.
Means data is not loading and data is not populated in finance request.
How can we proceed?

Mark Manders
Mega Patron

If you need data from an excel to be loaded into a ServiceNow table, you should create an import set table and load the data through a transform map.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark